Eurostar4Agents
Amended Timetable 19/03/2020 - 10/07/2021

Please be aware that we’ve reduced our timetable from 19/03/2020 - 10/07/2021. This is a result of changes we’ve made to our services due to ongoing travel restrictions and the continuing impact of coronavirus.
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Ashford International, Ebbsfleet International and Calais Frethun are closed until further notice.
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Please follow this link to access more information for upcoming travel: https://www.eurostar.com/uk-en/travel-info/service-information/coronavirus-and-eurostar-service#section_heading_2

Please click here for more information.

LATEST GOVERNMENT TRAVEL GUIDELINES UK, FR, BE & NL

INFORMATION FOR PASSENGERS WHO ARE RETURNING TO OR TRAVELLING TO THE UK, FRANCE, BELGIUM OR THE NETHERLANDS

LATEST UK REGULATIONS

Latest UK regulations : Please update information about health measures

Following new regulations from the UK government, we are required (along with our partners) to update the information about UK health measures that we share with customers prior to booking. Please kindly update any current text you’re using with the below from the Department for Transport.

It’s our partners’ responsibility to ensure that customers have this information before they book. If a customer is booking on behalf of someone else, they’ll be responsible for ensuring all members of the party have completed the mandatory travel documents.

IMPORTANT: France, Belgium and the Netherlands are classed as Amber countries by the UK authorities.

Also, if you have been in or through a ‘red list’ country in the 10 days prior to your arrival in the UK you will not be permitted to travel by Eurostar to the UK. The UK Government has implemented new entry rules for people travelling from a red list country, including requiring travel via a designated airport and mandatory hotel quarantine. Find out more

ESSENTIAL INFORMATION TO ENTER ENGLAND FROM OVERSEAS

Everyone entering England from overseas (including UK nationals and residents) must provide proof of a negative COVID-19 test taken within 3 days prior to direct departure to England.

Fill in your Passenger Locator Form up to 48 hours before arrival. You must declare all countries you have visited or transited through in the 10 days prior to your arrival on your Passenger Locator Form.

Before departure check the list of red, amber and green countries, as the list can change regularly.

Red list passengers

1. Book a managed quarantine package

2. Complete a passenger locator form

You can only enter if you are a British or Irish National, or you have residence rights in the UK. You must enter through a designated port of entry and quarantine in a government approved hotel for 10 days.

Amber list passengers

1. Book tests for day 2 and 8*

2. Complete a passenger locator form

3. Make plans to self-quarantine in private accommodation for 10 full days after arrival (or full duration of stay if less than 10 days)

Green list passengers

1. Book a test for day 2

2. Complete a passenger locator form

These measures apply to all persons (including UK nationals and residents) arriving in the UK from outside the common travel area comprising the United Kingdom, Ireland, the Isle of Man, and the Channel Islands. The British Overseas Territories are not in the common travel area. Public health requirements may vary depending upon in which nation of the UK you’re staying.

England: https://www.gov.uk/uk-border-control

Northern Ireland: https://www.nidirect.gov.uk/articles/coronavirus-covid-19-international-travel-advice

Scotland: https://www.gov.scot/publications/coronavirus-covid-19-international-travel-quarantine/pages/overview/

Wales: https://gov.wales/arriving-wales-overseas

Failure to comply with these measures is a criminal offence and you could be fined. There are a limited set of exemptions from these measures. Check the list of exemptions carefully. You may be fined if you fraudulently claim an exemption.

*You must ensure the test provider you choose is on the UK government list, otherwise, the test will not meet the required standards. You can book a day 2 & 8 COVID test package with our recognised partner here. You can also book the optional Test to Release here.

We kindly ask that you comply with the above regulations.

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ONLY FOR PASSENGERS TRAVELLING FROM THE UK

From Monday 8 March 2021, all passengers leaving England must complete a travel declaration form. It will be a criminal offence to attempt to travel without a completed form.

Please advise customers that they might be asked by police to show their form and any evidence proving their reason for travel. If their journey isn’t deemed essential, they may be fined and told to return home.

Our team at St Pancras International will check all passengers’ forms before travel.

Please advise customers to read information from the UK government and complete the form here before leaving home >

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ONLY FOR PASSENGERS TRAVELLING TO FRANCE

From 9 June, people (not fully vaccinated) travelling to France from the UK need :

  • a PCR (less than 72 hours old) or antigen test less than 48 hours old will be required from anyone travelling to France from the UK;
  • on their arrival, travellers are obliged to self-isolate for seven days. Due to the low incidence of Covid in the UK, for the moment they will not be subject to systematic checks where they are staying.

People are still strongly advised to keep international travel to a minimum. Anyone wishing to travel to France from the UK is also responsible for checking that they are permitted to do so under UK regulations.

IS MY PASSENGER ALLOWED TO TRAVEL? EU nationals (including EU expats living in the UK) are allowed to travel to France but will need to quarantine unless fully vaccinated. They must also have a negative COVID test and fill in mandatory forms.

Non-EU nationals (including UK citizens) whose main residence is not in France will either need:

  • a compelling reason to travel to France from the UK as stated in the Travel Certificate below in the ‘What documents do I need’ section.
  • or proof of being fully vaccinated.

Visit the French Consulate website for more details and the latest information about restrictions in France.


DOES MY PASSENGER NEED A COVID-19 TEST? All passengers travelling to Paris or Lille must provide either a negative PCR COVID-19 test taken less than 72 hours before travel or an antigen test taken less than 48 hours before travel. Find out more official details.
• PCR coronavirus tests at St Pancras Int’l: You can now get a PCR coronavirus test at St Pancras International* Find out more info and book your test here.

WHAT DOCUMENTS DOES MY PASSENGER NEED?

All passengers travelling from the UK – regardless of their nationality or if they’ve been fully vaccinated must carry a printed and completed Statement of honour.

If you haven't been fully vaccinated you must carry a printed and completed version of these two forms:

When entering France: Travel certificate to Metropolitan France.
When leaving France: Certificate to leave Metropolitan France.


WILL MY PASSENGER NEED TO QUARANTINE? Passengers travelling from the UK must self-isolate for 7 days unless fully vaccinated, then take another PCR test following this period of self-isolation.

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ONLY FOR PASSENGERS TRAVELLING TO BELGIUM

Is the passenger allowed to travel?

  • If the passenger is a UK citizen or a non-EU national: You can only travel to Belgium for essential reasons. Find out more.
  • If the passenger is a Belgian resident or an EU national: Non-essential travel is permitted but not encouraged. Find out more.


IMPORTANT: Please consult the official coronavirus information website from the Belgian government for the latest information and guidelines.


Does the passenger need a Covid-19 test?

If the passenger is a UK citizen or a non-EU national:

  • All non-residents aged six and over must take a negative PCR test no more than 72 hours before arriving in Belgium, regardless of their nationality. Antigen tests are not acceptable
  • The passenger will be refused entry if they fail to comply with these restrictions. The passenger will be responsible for any associated costs.
  • PCR coronavirus tests at St Pancras Int’l: The passenger can now get a PCR coronavirus test at St Pancras International*. Find out more and book your test here.

If the passenger is a Belgian resident or an EU national:

  • The passenger does not need to take a PCR test before they travel
  • Belgian residents returning from a “red zone” (including the UK) and having stayed there for more than 48 hours must be tested on arrival
  • After filling in a Passenger Locator Form, passengers will get a text inviting them to go to a test centre.

What document does the passenger need to travel to or return to Belgium?

  • ALL passengers aged 16 and over (regardless of citizenship or residency) are legally required to complete a Passenger Locator Form online. The form must be completed online up to 48 hours of departure.


Are there rules when travelling from the UK?

  • Whilst national restrictions are in place, the passenger can only travel internationally from England for legally permitted reasons. This does not include holidays.
  • The passenger must complete a travel declaration form and carry it with them along with any evidence supporting the reason for their trip. The passenger may be required to show the form at the station. It is an offence to enter a port of departure or embarkation point without a properly completed form if the passenger is travelling internationally. Some work-related exemptions apply. The passenger may be issued a fixed penalty notice and told to return home if they do not have a valid reason for travel.


Will the passenger need to quarantine?

  • Anyone returning to Belgium after a stay of at least 48 hours in a “red zone” (including the UK) will have to quarantine for 10 days. The quarantine can only be shortened by getting a negative PCR test on the seventh day of quarantine. Exceptions apply.


Are there rules regarding my return to the UK?

  • When leaving Belgium, the passenger needs to fill in a Sworn Statement regardless of their nationality. Specific regulations apply to people arriving in the UK from Belgium. For more information, visit our ‘Travel to and from the UK’ section.

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ONLY FOR PASSENGERS TRAVELLING TO THE NETHERLANDS

The Netherlands has added the UK to its list of ‘high-risk’ countries, starting 15 June 2021. Dutch citizens, residents and EU nationals are allowed to travel. However, non-EU nationals, including British citizens, are not permitted to travel from the UK to the Netherlands by the Dutch government (unless exempt).

Passengers aged 13 and above who are travelling to the Netherlands will need to provide proof of a negative PCR test taken less than 72 hours before travel.

Additionally, passengers will need to do the following:

  • Carry a completed quarantine self-declaration form
  • Self-isolate for a period of 10 days upon arrival

You can find further details by clicking here .